Privacy Policy

Privacy Policy

Information That You Provide: Haerfest respects your right to privacy. Accordingly, we do not share or sell the information that you provide to any third-parties. Any and all information that you provide is used solely for the purpose of processing your order.

Automatic Information: Some information is received and stored automatically whenever you interact with us. “Cookies” are one example of this type of information. A “cookie” is a text file that websites send to visiting computers or devices to identify the visiting computer or device. No personal information you provide is saved in these cookies. These tools collect information about visitor traffic in relation to appropriate ads using third-party website analytics tools.

Order Information

All orders, account information, passwords are processed securely using HTTPS. We do not store your password and will never ask you for your password information.


For assistance, please feel free to contact us using our form or chat service. Or hours of operation are from 11:00 am to 5:00 pm Eastern Time, Monday to Friday, not including Holiday.

Customer service
For assistance, please email us at